Every story here is a bounded process handed to agents, with the evidence and the result attached. No projections - just what happened.
Use case
Industry
Purchase Order Processing
Repa's team was manually keying and validating incoming purchase orders across multiple customer channels, escalating every mismatch for review.
Agents now run purchase orders end to end, matching customer and item data automatically and escalating only uncertain matches for human review.
Accounts Payable Audit
A full year of AP transactions needed review - far more than a sampled audit could reasonably cover.
Agents reviewed the transactions end to end, with source evidence attached to every finding.
Vendor Reconciliation
The team's existing vendor reconciliation process reviewed only the accounts large enough to justify manual review.
A broader vendor reconciliation surfaced material errors while cutting the team's manual review effort by ninety percent.
Customer Verification
A backlog of over 50,000 customer verification PDFs needed processing, each one previously taking a full day to clear.
Agents processed the backlog end to end, reducing each case from a full day to just one hour.
Order Processing
Order desks re-keyed line items from PDFs, emails, and portals for non-EDI accounts, while constantly triaging EDI failures. A 12-person team spent most of its day on data entry instead of catching fill-rate risk.
Cloudsquid agents extracted and validated every order, wrote clean orders into the ERP, and escalated only true exceptions.
Trade Deductions
Retailers submitted deductions with inconsistent backup. Eight analysts manually matched claims against trade agreements across spreadsheets, and many deductions aged past the dispute window.
Cloudsquid agents matched every deduction to its agreement the day it arrived, disputing invalid ones with full audit trails.
Dispute Management
Disputes arrived through retailer portals, EDI, and email, with evidence scattered across separate systems. They sat in a shared inbox with no consistent triage.
Cloudsquid agents assembled the evidence pack, opened the case, and tracked resolution across every channel.
Cash Application
Payments combined multiple invoices, short-pays, and deduction offsets into one remittance with unclear line-level detail. A six-person team couldn’t keep pace, and the unapplied-cash bucket kept growing.
Cloudsquid agents decomposed complex remittances and applied cash with full audit trails.
Reconciliation
AP staff reconciled vendor statements against purchase and payment records for hundreds of suppliers, manually chasing discrepancies that had piled up for months.
Cloudsquid agents matched statements to the AP ledger and flagged missing invoices and discrepancies for immediate follow-up.
Invoice Matching
High volume across thousands of SKUs meant most invoices were processed manually, with matching errors surfacing weeks later as vendor disputes.
Cloudsquid agents extracted, matched, and posted the clean majority while flagging only true variances.
Payment Recovery
Duplicate payments and pricing overpayments went largely undetected until the annual audit, and recovery was slow and dependent on supplier cooperation.
Cloudsquid continuously audited AP transactions against source documents and contracts.
Freight Audit
Freight invoices rarely matched contracted rates, surcharges, or accessorial agreements exactly, and manual audits were too labor-intensive to cover full volume.
Cloudsquid agents audited every invoice against the contracted rates and accessorial rules.
No case studies match that combination yet.
cloudsquid agents operate within the defined scope and access controls to find leaking margins.